Chain of Custody

The proper protocol for chain of custody is imperative for any medical institution, which is why our manifest protocol goes above and beyond other courier companies’.  Each driver is required to note the final destination of each pickup as well as the temperature of each specimen.  All of our driver's are equipped with smart phones which allows our dispatcher to be updated as each stop is made along a delivery route. Customers can log into our online system and obtain additional information about the delivery; a useful tool for many laboratory representatives.  Laser scanning is available for select clients who desire even tighter control of their specimen tracking.