Testimonials

We are so fortunate to have such loyal and wonderful partners!  Here is what they are saying about Richmond Express!

The Pathology Laboratory of the VCUHS MCV Hosptial has been working with Richmond Express since 2006.  We have been very pleased with their training, professionalism and attention to detail.  We provide laboratory services to community hospitals, physician offices and long term care facilities.  Our needs are ever changing and they have shown themselves to be flexible and adept in handling our dynamic environment on the 24/7 need.  In addition, our clients service representatives can enter delivery requests on line with Richmond Express and we can track our deliveries as well as run reports for our internal documentation.  This has proven to be a valuable tool for our large laboratory support staff. 

Our service account representative, Melanie Rodgers, is a wonderful asset for Richmond Express.  She provides excellent follow-up to any questions I have and works proactively to make sure we don't have service issues.

Richmond Express has been a capable and diligent partner for our outreach program and I would recommend them to anyone in the medical industry.

Richmond Express operates their courier services with high ethical standards and professionalism. Their dedication to quality service, accurate deliveries and response to our clients’ daily requirements exceeds our expectations. I highly recommend Richmond Express to any company who requires special care for their
time sensitive shipments.

Richmond Express has served Health Diagnostic Laboratory for all our courier needs over the past three years. During this time, HDL, Inc. has grown from receiving 50 samples a week to over 3,200 a day. Richmond
Express has been able to accommodate our growth and ever changing demands. Their staff is professionally trained to handle our specimens and they recognize the urgency necessitated by our business. Richmond Express is very proactive when it comes to informing us of changes requested by our clients. Given the nature
of our business, it’s vital that our courier service relays any and all information back to our main office so we can address any issues immediately.
Our sales representative, Melanie Rodgers, and the rest of the Richmond Express staff have been very responsive to all our needs and I would highly recommend them as a courier.

It has been a pleasure working with Richmond Express this past year.  Everyone has always been so professional and pleasant to work with; from the girls in the office to the drivers.  Thanks for providing such good service!!